Enabling collaboration on construction sites
Enabling collaboration on construction sites
A collaboration hub allowing contractors and subcontractors to transfer and register construction data seamlessly.
A collaboration hub allowing contractors and subcontractors to transfer and register construction data seamlessly.
Experience Designer
Experience Designer
Role
Role
Company
Company
2024
2024
Year
Year
MY CONTRIBUTION
MY CONTRIBUTION
Turned a business challenge into an opportunity
Planned and conducted the user research in order to generate user insights that turned into business opportunities.
Designed a conceptual prototype
Designed a conceptual prototype
Designed and prototyped the digital solution
by turning the product requirements into realistic solutions.
Designed and prototyped the digital solution
by turning the product requirements into realistic solutions.
Communicated value to key stakeholders
Communicated value to key stakeholders
Created a video and presentation that communicated the research findings as well as the new product´s business value and technical feasibility to the company´s key decision makers.
Created a video and presentation that communicated the research findings as well as the new product´s business value and technical feasibility to the company´s key decision makers.
Turned a business challenge into an opportunity
Planned and conducted the user research in order to generate user insights that turned into business opportunities.
Turned a business challenge into an opportunity
Planned and conducted the user research in order to generate user insights that turned into business opportunities.
BUSINESS CHALLENGE
BUSINESS CHALLENGE
Find new market opportunities for the Construction Services division.
Find new market opportunities for the Construction Services division.
Identify and provide solutions to new market opportunities that enhance collaboration between stakeholders within the construction sector, focusing on the management of construction data. With the end goal of supporting the medium and long-term vision of HP´s Construction Services division.
Identify and provide solutions to new market opportunities that enhance collaboration between stakeholders within the construction sector, focusing on the management of construction data. With the end goal of supporting the medium and long-term vision of HP´s Construction Services division.
USER PROBLEM
USER PROBLEM
Inefficient and error-prone management of construction drawings.
Inefficient and error-prone management of construction drawings.
For contractors, 2D construction drawings are the foundation of their work, as they serve as a primary communication tool. If properly managed, they enable them to propose changes or convey instructions to ensure that the project progresses as it should. Yet, when visiting and interviewing contractors across different countries, we saw that the current managing methods are error-prone and inefficient due to the following key problem areas.
For contractors, 2D construction drawings are the foundation of their work, as they serve as a primary communication tool. If properly managed, they enable them to propose changes or convey instructions to ensure that the project progresses as it should. Yet, when visiting and interviewing contractors across different countries, we saw that the current managing methods are error-prone and inefficient due to the following key problem areas.
Fragmented collaboration via email
Fragmented collaboration via email
Email-based workflows are used for managing and sharing drawings, which leads to delays, loss of traceability and wasted time.
Email-based workflows are used for managing and sharing drawings, which leads to delays, loss of traceability and wasted time.
Scattered data
Scattered data
Collaboration data (such as markups, photos and communications) is scattered across multiple channels, leading to information getting lost.
Collaboration data (such as markups, photos and communications) is scattered across multiple channels, leading to information getting lost.
Manual version control
Manual version control
Tracking and comparing drawing versions is done manually, hindering contractors from quickly assessing the impact of applied changes.
Tracking and comparing drawing versions is done manually, hindering contractors from quickly assessing the impact of applied changes.
Manual information transfer processes create bottlenecks
Manual information transfer processes create bottlenecks
Scanning and emailing drawings, as well as verifying markups, delay project workflows as they are time-consuming and prone to errors.
Scanning and emailing drawings, as well as verifying markups, delay project workflows as they are time-consuming and prone to errors.
SOLUTION
SOLUTION
A centralized drawing management hub.
A centralized drawing management hub.
After seeing that there was an opportunity to create a single space for all construction information where effective communication was fostered, we created a centralized hub for all interactions related to drawings. By linking all construction information to drawings, we enhance collaboration and reduce inefficiencies.
After seeing that there was an opportunity to create a single space for all construction information where effective communication was fostered, we created a centralized hub for all interactions related to drawings. By linking all construction information to drawings, we enhance collaboration and reduce inefficiencies.
Centralized construction data
Centralized construction data
All data related to the drawing (photos, tasks, issues and comments) is linked to its relevant area, allowing to take informed decisions quickly.
All data related to the drawing (photos, tasks, issues and comments) is linked to its relevant area, allowing to take informed decisions quickly.
Summary of changes
Summary of changes
When a new version is uploaded, changes can be easily checked on the summary panel. They can also be filtered by user relevancy.
When a new version is uploaded, changes can be easily checked on the summary panel. They can also be filtered by user relevancy.
Version history
Version history
Layered record of the different versions of the same file. Allows to keep track of changes and having access to previous versions even after updating a drawing.
Layered record of the different versions of the same file. Allows to keep track of changes and having access to previous versions even after updating a drawing.
Clear comparison of versions
Clear comparison of versions
Overlayed or side-to-side comparison of drawing versions with highlighted visual cues to instantly recognize changes.
Overlayed or side-to-side comparison of drawing versions with highlighted visual cues to instantly recognize changes.
Traceable markups
Traceable markups
A layered markup system that allows contractors to seamlessly access a history of all the markups. Each layer contains relevant data such as the status, date and author of each annotation.
A layered markup system that allows contractors to seamlessly access a history of all the markups. Each layer contains relevant data such as the status, date and author of each annotation.
Layered version tracking
Layered version tracking
On-site paper drawings can be verified by scanning a QR code embedded on it, as well as access the newest version.
On-site paper drawings can be verified by scanning a QR code embedded on it, as well as access the newest version.
OUTCOMES
OUTCOMES
8/8
8/8
Signal of strong user adoption
Signal of strong user adoption
All the contractors from the research sample (8/8) would adopt the tool if it came with the proposed features, stating that it would be “highly valuable” and “a major change from the current process”.
All the contractors from the research sample (8/8) would adopt the tool if it came with the proposed features, stating that it would be “highly valuable” and “a major change from the current process”.
Won stakeholder buy-in
Won stakeholder buy-in
The features gained stakeholder approval within the Construction Service division and were added to the main product of the division, set to be launched as a public beta in 2026.
The features gained stakeholder approval within the Construction Service division and were added to the main product of the division, set to be launched as a public beta in 2026.
Fed the division´ s strategy roadmap
Fed the division´ s strategy roadmap
The division´s future strategy was enriched by feeding new features to the roadmap of the main existing in-house project and opening up new expansion opportunities in an industry with great expansion capacity.
The division´s future strategy was enriched by feeding new features to the roadmap of the main existing in-house project and opening up new expansion opportunities in an industry with great expansion capacity.